Goal Matching

Practical Sales Training™  > How To Convert > Goal Matching

 

 

 

What is Goal Matching?

Goal Matching is a sales and marketing strategy that focuses on creating a clear link between:

  • Your buyer’s goals – what they want to achieve, fix, or avoid.

  • Your solution – the features, benefits, and outcomes your product or service delivers.

Instead of presenting your offer as a “one-size-fits-all” solution, you tailor your message to each buyer’s specific needs. This approach makes your offer feel personal, relevant, and valuable.

Example:
If your buyer’s goal is to save time, don’t just say “Our software is easy to use.” Instead, say, “Our software saves you 10 hours per week by automating repetitive tasks, so you can focus on the work that matters.” This is Goal Matching in action.

Why Does Goal Matching Work?

Buyers are not interested in your product – they’re interested in their own goals. Goal Matching works because it:

  1. Speaks to their priorities – You show that you understand what they truly want.

  2. Makes your offer feel tailored – People are more likely to choose something that feels made for them.

  3. Reduces decision friction – When buyers see how your solution directly helps them achieve their goals, they don’t need convincing.

  4. Builds trust and credibility – By focusing on their outcomes, you position yourself as a problem solver, not just a seller.

How Can You Use Goal Matching?

Goal Matching can be applied across all stages of your sales and marketing:

  • In your messaging: Rewrite product descriptions, sales pages, and email copy to highlight how each feature ties directly to a buyer’s desired outcome.

  • In conversations: Ask questions that uncover the buyer’s goals, then position your offer as the clear solution to achieving them.

  • In presentations: Create case studies and testimonials that show how your solution has helped others reach their goals.

  • In content marketing: Use blogs, videos, and social posts to address specific buyer goals (e.g., “How to cut admin time in half with our software”).

Pro tip: Start every sales message by asking, “What is the buyer really trying to achieve?” Then map your features and benefits to that goal.

 

Example

Scenario:
A company sells project management software.

Buyer’s Goal:
The buyer wants to reduce team miscommunication and missed deadlines.

Generic Sales Pitch (No Goal Matching):
“Our software has task boards, calendars, and team chat features.”

Goal Matching Sales Pitch:
“Our software ensures your team never misses a deadline by sending automated reminders, assigning clear task owners, and providing a real-time progress dashboard. You’ll spend less time chasing updates and more time delivering projects on time.”

 

 

 

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