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Equivalence

Understand Your Buyer > How To Engage > Equivalence

What is it?

Equivalence is when you compare one thing to another in order to develop a greater understanding. If you had a mobile hairdressing company that visits clients in their homes and can be booked upon request, you might describe it as “the UBER of hairdressing” to allow us to understand how it works.

Why does it work?

It works because it connects the familiar things we know – UBER in this example, with something new – hairdressers that visit us. The greater level of understanding increases the likelihood of engagement with our client, because if they don’t understand it they can’t buy it.

 

 

How can you use it?

If you have a new concept, product or idea, then comparing it’s features to something familiar such as UBER will give you an edge when explaining.

Similarly if you need to explain the cost of something you can provide equivalent examples such as “the same as a cup of coffee per day” to place the price in a new context and encourage the prospect to see the true value you are offering.

 


 

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How people work – 18 factors that affect client behaviour.

Selling Communication Basics – 12 ways to communicate more clearly.

How to get attention – 18 ways to stand out and be noticed.

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